Privacy Policy


avieandoak.co.uk Privacy Statement

Here at avie & oak we are committed to safeguarding and preserving the privacy of our visitors and customers.

This notice explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site and how we use cookies on this website.

We do update this Notice from now and again so please do review this Notice regularly.

WHAT INFORMATION DO WE COLLECT

In running and maintaining our business, we may collect and process the following data about you:

  • Our shop platform is run by Shopify Inc. When you visit the shop, we automatically collect certain information. Your information is securely stored by Shopify itself.
  • Information provided by you, for example, personal details when you register for information or make a purchase.
  • We only collect basic personal data about you which does not include any special types of information or location based information.
  • As you browse the site, we collect information about you to the site, and information about how you interact with the site. This is known as 'device information'.

WHY WE NEED IT

We need to know your personal data so that we can provide you with the service, product, updates or news you have requested.  We will not collect any data that we do not need in order to provide and oversee this request.

WHAT WE WOULD ALSO LIKE TO DO WITH IT

We would, however, like to use your name and email address to inform you of our future offers and similar products & to inform you of any changes to our business, website, services or goods and products. Your details are only used by us if you allow us to do so by signing up to our newsletter or providing your details through competition or giveaway that we have either hosted or been apart of. If you have not signed up to our newsletter, or have signed up in the past and decide that you no longer wish to be part of our mailing list. This information is not shared with third purposes and you can unsubscribe at any time via phone, email or our website.  

HOW LONG DO WE KEEP YOUR DATA

We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information. 

USE OF YOUR INFORMATION

We never give your details to third parties. We are a small, independent business which collects customer information (name and email address) so that we can contact you via newsletters to inform you of current avie & oak related news should you wish us to do so.

STORING YOUR PERSONAL DATA

Our shop platform is run by Shopify Inc. When you visit the shop, we automatically collect certain information. Your information is stored by Shopify itself.

STORAGE OF PAYMENT DETAILS 

We do not store credit card details nor do we share customer details with any third parties.

THIRD PARTY LINKS

On occasion we include links to third parties. Where we provide a link it does not mean that we endorse or approve that site’s notice towards visitor privacy. You should review their privacy notice before sending them any personal data. 

USE OF COOKIES

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website.

We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally; it is statistical data which does not identify any personal details whatsoever.

Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website.

You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your computer. 

YOUR RIGHTS

If at any point you believe the information we process on you is incorrect you can request to see this information and even have it corrected or deleted. 

If you wish to raise a complaint on how we have handled your personal data, you can contact us directly by email: info@avieandoak.co.uk and we will investigate your complaint further. 

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).

TO CONTACT US

Email Us: info@avieandoak.co.uk

Write to us at: avie & oak, 21 Regan Avenue, B90 2PD